Tech Stack Results: Time4Sleep
The Brand
Time4Sleep is a leading online retailer specialising in bedroom furniture. With a strong reputation for quality and comfort, the business has grown significantly, earning £10M in revenue in the last financial year. However, as they continued to scale, operational inefficiencies tied to their legacy systems emerged, creating risks that could impede their ambitious growth targets.
Recognising the need to modernise, Time4Sleep sought expert guidance to navigate their options and make confident decisions about their future tech stack.
The Challenge
Time4Sleep faced critical challenges:
- Aging Bespoke System: Maintaining their custom-built system was costly, inefficient, and heavily reliant on a single individual, creating significant operational risk.
- Scattered Data and Tools: Product data and operations were managed across disparate systems, including a bespoke backend and Google Sheets, complicating workflows and decision-making.
- Pre-Order Complexities: The business struggled with split baskets and pre-order fulfilment, requiring a solution to improve customer experience and operational efficiency.
- Uncertain Next Steps: Time4Sleep knew they needed change but required support in understanding the options and making the right decision with confidence.
The Approach
I partnered with Time4Sleep to deliver a tailored Tech Stack Workshop, designed to provide clarity, streamline decision-making, and identify the right vendor solution for their needs.
Key Actions Included:
- In-Depth Audit: Analysed Time4Sleep’s existing systems and operational challenges, exposing inefficiencies and pinpointing areas for improvement.
- Solution Recommendations: Using my expertise in ecommerce and warehouse management, I shortlisted vendor solutions that aligned with their workflows and growth ambitions, offering the best balance of capability and cost.
- Confidence in Decision-Making: Provided strategic insights and clear rationale behind the recommendations, ensuring the team felt equipped to move forward efficiently and effectively.
The Value Delivered
The project wasn’t about implementing the solution—it was about helping Time4Sleep make a confident, well-informed decision that sets them up for success.
By leveraging my expertise, Time4Sleep avoided the costly pitfalls of poor vendor selection and streamlined the process of finding a scalable solution. With a clear plan in hand, they are now ready to work with their chosen vendor to modernise their tech stack and position themselves for sustainable growth.
The Feedback
"Working with Oliver helped us to quickly identify the tech stack solution that was right for our business. Oliver's deep understanding of warehouse management solutions and the strengths and weaknesses of various options was invaluable."
– Jonathan Warren, Time4Sleep
The Future
Time4Sleep now has clarity on the best way forward and the confidence to take the next steps with their chosen vendor. Their investment in strategic advice has not only saved them time but also positioned them to modernise their operations and achieve their growth goals with efficiency and confidence.