Oliver Rhodes

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Realisations from being inside brands advising on tech & ops and collaborating with software vendors to solve problems that aren't easy to fix.

Realisations from being inside brands advising on tech & ops and collaborating with software vendors to solve problems that aren't easy to fix.

What is a Project Delivery Framework, and how could it help you scale your brand?

The story behind the stack

The story behind the stack

What should a CRM designed for your brand's B2B sales team look like?

Derisk your major systems change in 2023 by documenting your systems of record first.

Derisk your major systems change in 2023 by documenting your systems of record first.

There is a way to reduce the ticket backlog, but it doesn't involve changing your helpdesk