Oliver Rhodes
Lessons for people who build software
I was the first employee in a software business that was founded by someone who had never written a line of code. I was exposed to many mistakes and learned valuable lessons for Founders and in-house developers to consider.
Go on a diet.
You are going to build things that
How can ERP double your customer support admin?
One of the weird quirks of using an ERP or inventory management system alongside Shopify is that once an order is in both systems, it often doubles the workload.
Common customer support workflows to quiz your ERP vendor on and to make sure you involve Customer Support in scoping out:
Imagine having no one to blame when tech doesn't do what you need it to.
In the past 13 months, I went from using Airtable to build a client directory in a beautiful gallery view and organise features for software products to delivering enterprise-level capabilities to brands for a fraction of the price of buying traditional enterprise software.
you see, you don't realise
12 months as a Founder working across 23 brands from £1M to £120M.
The last 12 months were my first as a Founder, working across 23 brands from £1M to £120M, advising on tech stacks and building Airtable Apps.
I've shared a 6-minute video with thank yous and some more personal thoughts here.
But as well as some thank yous, I&
Before you put in an ERP, do this first.
ERP is not fit-for-purpose as a single source of truth for product information.
Thinking it unleashes hell on your ERP implementation and your team.
If your ERP is the source of truth for product information, it must have all the information related to a product.
Digital marketing is a critical
Your Basket Is Empty
I sat down with Tim Richardson this week for his podcast, 'Your Basket Is Empty'.
We talk about the Dark Stack, my first year as a tech advisor, and I explain what I love about advising Founders and Operators.
I also go into why I feel tech curation
The remedy to being overpromised and underdelivered?
Software vendors are taking you for a ride.
- paying for features you don't use
- pricing so complex you can't decipher it
- software so complex your team can't figure it out
- managing a 'roadmap' but delivering nothing you need
ERP or not to ERP? That is the question.
How much are meetings costing your business?
An explosion of new meetings and an increasing frequency of existing ones is a telltale sign that a business is struggling to scale.
Inspired by the virality of this tweet, we've built something to help you assess the extent to which you're suffering from your meetings